September 6th, 2009
crappy customer service . technorati
Technorati Quashes Feedback
It seems that technorati removed all the links in it’s support forum that allow you to post in the forum. Also, their blog has no comment facility. This was right before they flubbed up a data center move, and then made unpopular changes to their authority system.
Handy, right? Put tape over your customer’s mouths right before you enact two events that you know will make them unhappy.
Superific Customer Service!